United Home Experts, Inc

Outside Sales – Convert pre-qualified appointments into happy customers (No Cold Calling)

Full-Time in Norwalk, CT / Norwich, CT / Cranston, RI %LABEL_POSITION_TYPE_REMOTE_HYBRID% - Mid Level - Sales - $75k - $130k

About Us:

We are a growing, New England family-owned residential remodeling company that has been in business since 1998. We currently do 4000+ jobs per year and specialize in custom, high-end home remodels. We are looking to fill 4 openings in our sales team by Mid May.

The main reason for our growth is the adherence to our Core Values:

  • Positive, Energetic & Fun
  • Tell The Truth & Keep Your Word (Open and Honest Sales Approach)
  • Creatively Find Solutions
  • Know Your Stuff (Always Learning & Improving)
  • Act With Urgency To Meet Customer Needs

About You:

  • Driven, persistent, and operates with urgency
  • Wants to upgrade their income
  • Interest in self improvement and constant learning
  • Flourishes independently with a desire to feel part of a team
  • Basic mathematical skills
  • Communication skills, in person, on the phone, and in writing
  • Self motivated by the next sale & positive competition
  • Ability to leverage common sales strategies to generate trust and interest from potential clients
  • Maintains composure with colleagues and customers at all times

Position Responsibilities

  • Conduct 6-12 in home appointments per week from pre-qualified leads
  • Follow up with potential customers in between appointments
  • Sell $500k+ worth of services within the first 4 to 8 months
  • Beginning with year 2, generate $1.5 - $3M in revenue per year, maintaining a 30-40% sales success rate
  • Acquire Customer Satisfaction rates of 9 or 10
  • Communicate with customers regarding their interests and goals, and the products and services available from UHE
  • Communicate with marketing regarding upcoming appointments and availability
  • Communicate with production regarding details of contracted scopes
  • Communicate with home office regarding customer issues, sales challenges, Collections
  • Follow through on contract requirements pre-production handoff
    • Customers guided through all decisions required, including specifics of material & colors
    • Process expectations set, every step of the way
    • Support and completion of legal requirements: LEAD cert, HOA approvals, etc
    • Minor Administrative reporting on a per appointment basis
    • Introduction and walk through any required financing application and initiation
    • Collection of full deposit
    • Scope and communicate any change orders requested
  • While about 80% of the appointments our representatives conduct are provided, the other 20% come from various self-generated activities such as participation in a BNI or other networking group, working home shows, warm market/referrals or various other options
  • Regular check in with the Sales Manager and weekly meeting attendance

Pay and Benefits:

  • Position is uncapped, full commission after the paid training period
  • Average earning for first year reps has been $70k to $100k+
  • High-quality, personalized sales training and mentoring provided
  • Bonuses and a rewards trip are available based on performance
  • Qualified leads provided
  • Flexible schedule
  • 401(k) matched up to 4%
  • Health Savings Account
  • Insurance provided
    • Dental
    • Health
    • Life
    • Vision
  • Profit sharing

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus pay
  • Commission pay

License/Certification:

  • Driver's License (Required)

Work Location: Must be in Connecticut, work is on the road

Application Process:

  • Send your resume for consideration today
  • Our review team will assess your resume within 24-48 hours
  • All inquiries will be kept confidential.